Location: Los Angeles, CA
Call Us: (424) 234-9134
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VaultWiz Privacy Policy

 

Effective Date: June 19, 2025
Last Updated: July 1, 2025

 

1. Introduction

VaultWiz (“we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at vaultwiz.com, use our services, or interact with us. This policy applies to all users of our website and clients of our business credit coaching and financial services.

 

2. Information We Collect

 

Personal Information

We may collect the following types of personal information:

Contact Information:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Business name and address

 

Financial Information:

  • Social Security Numbers (when required for guiding clients through the credit application process)
  • Employer Identification Numbers (EINs)
  • Bank statements and financial records
  • Credit reports and credit scores
  • Business financial documents
  • Income and employment information
  • Business formation documents

 

Service-Related Information:

  • Information about your business goals and needs
  • Communications with our team
  • Service preferences and history
  • Payment information and transaction records

 

Technical Information

We automatically collect certain technical information when you visit our website:

 

Website Analytics:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of visits

Cookies and Tracking Technologies:

  • Session cookies for website functionality
  • Analytics cookies to understand website usage
  • Tracking pixels for marketing purposes
  • Social media integration data

 

3. How We Collect Information

We collect information through various methods:

  • Direct Collection: When you fill out forms, contact us, or sign up for our services
  • Website Interactions: Through cookies, analytics, and tracking technologies
  • Third-Party Sources: Credit bureaus, banks, and other financial institutions (with your consent)
  • Communications: Email, phone calls, SMS, and live chat interactions
  • Social Media: When you interact with our social media pages or use social login features

 

4. How We Use Your Information

We use your information for the following purposes:

Service Delivery:

  • Provide business credit coaching and financial services
  • Process applications for business credit and loans
  • Communicate with you about our services
  • Manage your account and client relationship

 

Business Operations:

  • Process payments and manage billing
  • Maintain customer records in our CRM system
  • Provide customer support
  • Improve our services and website functionality

 

Marketing and Communications:

  • Send newsletters and promotional materials
  • Provide updates about our services
  • Conduct market research and analytics
  • Personalize your experience on our website

 

Legal and Compliance:

  • Comply with legal obligations
  • Protect against fraud and unauthorized access
  • Enforce our terms of service and agreements

 

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

Service Providers:

  • Third-party companies that help us provide our services
  • Payment processors (NMI, PayPal, Stripe, Fanbase)
  • Email marketing platforms (Send, Mailchimp)
  • CRM and communication tools (GoHighLevel)
  • Analytics providers

 

Financial Institutions:

  • Banks and lenders when applying for credit on your behalf (with your explicit consent)
  • Credit bureaus for credit monitoring and reporting purposes

 

Legal Requirements:

  • When required by law or legal process
  • To protect our rights, property, or safety
  • In connection with a business transaction (merger, acquisition, etc.)

 

With Your Consent:

  • When you explicitly authorize us to share your information
  • For purposes you have specifically approved

 

6. Third-Party Services

We use various third-party services that may collect information:

CRM and Communication Platform:

 

  • GoHighLevel for customer relationship management, live chat, email, SMS, and payment processing

 

Email Marketing:

  • Send and Mailchimp for newsletter and promotional communications

 

Payment Processing:

  • NMI, PayPal, Stripe, and Fanbase for secure payment processing

 

Analytics and Tracking:

  • Website analytics tools to understand user behavior
  • Social media integration tools

 

These third-party services have their own privacy policies and terms of service.

 

7. Affiliate Marketing

We participate in affiliate marketing programs:

  • We use tracking codes and referral links to track affiliate referrals
  • We have affiliates who refer our services through their own affiliate links and portal
  • Affiliates do not have access to your private information
  • We do not share your personal data with affiliate partners

 

8. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of sensitive data during transmission
  • Secure storage of financial and personal information
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing systems

 

9. Data Retention

We retain your information for the following periods:

 

Client Data:

  • Until we conclude our service relationship with you, or
  • Until you request deletion of your data (where legally permissible)

 

Marketing Data:

  • Until you opt out of our marketing communications
  • We provide opt-out options in every email and SMS communication

 

Website Data:

  • We only collect website visitor data when you opt into our campaigns or become a client
  • Anonymous analytics data may be retained for business improvement purposes

 

10. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction:

  • Request access to your personal information
  • Request correction of inaccurate information

 

Deletion:

  • Request deletion of your personal information (subject to legal requirements)

 

Opt-Out:

  • Unsubscribe from email newsletters and promotional communications
  • Opt out of SMS marketing campaigns
  • Disable cookies through your browser settings

 

Communication Preferences:

  • Update your communication preferences at any time
  • Choose the types of communications you receive

 

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality and user sessions
  • Analyze website traffic and user behavior
  • Personalize your experience
  • Deliver targeted advertising
  • Integrate with social media platforms

 

You can manage cookie preferences through your browser settings, though this may affect website functionality.

 

12. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete such information promptly.

 

13. Geographic Scope

Our services are available only to residents of the United States. We do not serve international clients or collect information from individuals outside the United States.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Updating the “Last Updated” date at the top of this policy

 

Your continued use of our services after any changes constitutes acceptance of the updated policy.

 

15. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

VaultWiz
Email: info@vaultwiz.com
Phone: (424) 234-9134
Business Address: Sheridan, Wyoming
Remote Office: Los Angeles, California

Business Hours: Monday-Friday, 9:00 AM – 5:00 PM PST (excluding holidays)

For privacy-related inquiries, please include “Privacy Policy” in your subject line.

 

This Privacy Policy is designed to inform you about our data practices. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.